Episode 2: Miss B Strikes Back
As you may remember, Miss B wrote to Hasbro UK to let them know her opinion (which was not complementary) of the lack of Rey in the new Star Wars Monopoly set, and they sent her a lame non-response that she instinctively screwed up, so annoyed was she. A couple of days later a new letter was on its way to Hasbro to let them know that their response was not up to… well, anything really:
“Dear Hasbro, My last letter Was about your Star Wars Monopoly game. I Was comlaining about Rey + other female characters not being included. You answered my letter by saying you appreciated the chance to assist me. You have not answered my complaint AT ALL. I do not think this is an appropriate reply. Please give another answer.”
Well, a week or so ago (my bad for leaving it a while before writing this update), Miss B received another reply:
“Thank you for contacting Hasbro UK Ltd.
“We appreciate the opportunity to assist you and hope you and your family will enjoy our products for many years to come.”
Just breathe a little…
Yup, this was exactly the same letter as the previous time, only with a different date at the top. To say we are disappointed is definitely an understatement.
Needless to say Miss B has written another letter, which is on its way. We’re expecting the exact same reply again, but they are having another chance to save face. Here goes nothing (but another stamp!).